NO RETURNS & REFUND POLICY

CUSTOM PRODUCTS, FINAL SALE

Thank you for choosing OMY Accessories. We take pride in providing premium, custom-designed car window sunshades tailored specifically for your vehicle.

Because every sunshade is custom-made to order using imported, high-quality fabric, all sales are considered final. We do not accept returns or offer refunds for buyer’s remorse, incorrect vehicle information provided at checkout, or a change of mind after the order has entered production.

Please read our full policy below to understand our terms regarding cancellations, defects, and order accuracy.

  1. ORDER CANCELLATIONS
    Because our production process begins quickly to ensure fast delivery, cancellations are only permitted before your custom sunshades enter the manufacturing stage.

  1. NO RETURNS ON CUSTOM ORDERS
    Due to the custom-fit nature of our products (designed specifically for your Vehicle Name/Model), we cannot accept returns. Once the sunshades are cut, sewn, and finished, they cannot be resold or restocked.

  • We are not responsible for orders placed with incorrect vehicle make, model, or year information.

  • We highly recommend double-checking your vehicle details before completing your purchase.

  1. DAMAGED OR DEFECTIVE ITEMS
    We stand behind the quality of our imported fabrics and craftsmanship. If you receive a product that is defective, damaged during shipping, or does not match the custom specifications you provided, we will make it right.

  • Reporting Window: You must report any defects or damage within 48 hours of delivery.

  • Required Proof: Please provide clear photos or a short video of the issue, along with your order number.

  • Resolution: Upon verification, we will either send a replacement part/sunshade or issue a full refund at our discretion. Items reported after the 48-hour window cannot be accepted for replacement.

  1. INCORRECT ADDRESS & FAILED DELIVERIES
    OMY Accessories is not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address or failure to receive the package, the customer will be responsible for the cost of reshipping the item.